BOOKING 

All appointments shall be booked by calling Jay directly at 501.765.9654

Clients are required to have a card on file prior to booking appointments,

(please refer to the cancellation policies below.)

All hair color services will require a NON-REFUNDABLE deposit prior to booking

 

Check in
I ask that you please arrive 10-15 minutes prior to your appointment time. I will do my best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests

 

CANCELLATION POLICY

Your appointments are very important here at Sincerely Jay Studios.  I will hold your appointments just for you & ask that if you must cancel or reschedule any appointment, you please provide me with 24-hour notice.  This way, I will be able to adjust my schedule accordingly and be able to accommodate clients on a waiting list.  I do, of course, understand that unavoidable issues come up and will do my best to work with you in case of an emergency, etc.  However, if last minute cancellations or ‘no shows’ become a habit, you will be charged a cancellation fee.  Here is our general breakdown of cancellation fees:
 

• Notification given at least 24 hours prior to your appointment will receive no charges.

• Notification given less than 24 hours prior to appointment time will result in a 50% charge of the reserved service amount

• Failure to show up for your appointment will result in a 100% charge of the reserved service amount. 

• Please be aware that I will no longer book clients if they are "no call no show"

As a courtesy, I do call or text to confirm the date and time at least 24 hours prior to your appointment.  If I am unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees.  You are always welcome to call and double check any appointments if you’re unsure.